Shipping policy

At GuapoDog, we carefully prepare every order for its journey from Snowmass Village, Colorado, to your doorstep.

SHIPPING DESTINATIONS

We ship throughout the United States.

Available shipping options and rates are displayed at checkout based on your delivery address and order details.

ORDER PROCESSING

Orders are prepared for shipment after payment has been confirmed.

Processing times may vary depending on product availability, order volume, and holidays.

Once your order has shipped, you will receive shipping confirmation and tracking information when available.

SHIPPING RATES

Shipping rates are calculated and displayed at checkout based on your order and delivery address.

We offer free standard shipping on eligible U.S. orders of $75 or more.

Any applicable shipping promotions will be reflected at checkout when your order qualifies.

Shipping charges are separate from any applicable sales taxes.

DELIVERY TIMES

Estimated delivery times depend on the shipping destination, carrier, and selected shipping method.

Delivery estimates are not guaranteed. Delays may occur due to:

GuapoDog is located in the Colorado mountains, where weather conditions may occasionally affect shipping schedules.

LOCAL DELIVERY

Local delivery is available in Snowmass Village, with availability in surrounding areas determined by location.

Please contact us at (970) 710-2583 or anna@guapodog.net to arrange delivery, confirm availability, and discuss any applicable fees.

SHIPPING ADDRESSES

Please verify your shipping address before placing your order.

If you notice an error after completing your purchase, contact us as soon as possible at anna@guapodog.net.

We will do our best to accommodate address changes before shipment, but changes cannot be guaranteed once an order has been processed or shipped.

LOST OR DELAYED PACKAGES

If your package is significantly delayed or appears to be lost, please contact us with your order number.

We will help investigate the shipment and work with the carrier as appropriate to determine the next steps.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, please email anna@guapodog.net within 7 days of delivery.

Include your order number and photographs of the item and packaging when applicable.

We will review the issue and work toward an appropriate resolution.

RETURNS & RETURN SHIPPING

Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect.

Original shipping charges are non-refundable, except where required by law or otherwise appropriate due to an error with your order.

For additional details, including eligibility and return timeframes, please review our separate Return & Refund Policy.

CONTACT INFORMATION

GuapoDog
Email: anna@guapodog.net
Snowmass Village, Colorado
Website: www.guapodog.net

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