Terms of service
Welcome to GuapoDog. These Terms & Conditions explain the policies that apply when you visit our website or purchase products from GuapoDog LLC.
ACCEPTANCE OF TERMS
By accessing or using www.guapodog.net, purchasing products, or interacting with GuapoDog LLC (“we,” “us,” or “our”), you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website.
USE OF WEBSITE
Our website is intended for lawful personal and shopping purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or engage in activities that could compromise our systems or customer information.
PRODUCTS & INFORMATION
All products are subject to availability and may be changed or discontinued without notice.
We make reasonable efforts to ensure that product descriptions, photographs, pricing, and other information are accurate and up to date. However, occasional errors or discrepancies may occur.
We reserve the right to correct errors or cancel orders affected by inaccurate pricing, product information, or availability. If payment has already been collected for a canceled order, the applicable amount will be refunded.
ORDERS & PAYMENT
- All orders are subject to acceptance and product availability.
- Payment must be completed before an order is fulfilled.
- Prices may change without notice.
- Applicable taxes and shipping charges will be displayed during checkout.
- We may refuse or cancel orders when necessary due to suspected fraud, payment issues, product unavailability, or errors in order information.
If you need to modify or cancel an order, please contact us as soon as possible. Changes cannot be guaranteed once an order has been processed or shipped.
SHIPPING & DELIVERY
GuapoDog ships throughout the United States.
Delivery dates and shipping estimates are provided as a guide and are not guaranteed. Shipping times may be affected by circumstances outside our control, including:
- Carrier delays or service interruptions
- Weather conditions or natural events
- Incorrect or incomplete shipping information
- Other unforeseen shipping disruptions
Customers are responsible for providing an accurate delivery address.
If an order arrives damaged, is delivered incorrectly, or appears to be lost in transit, please contact us so we can help investigate and resolve the issue.
Additional details are provided in our Shipping Policy.
RETURNS & REFUNDS
Returns, exchanges, cancellations, and refunds are governed by our separate Return & Refund Policy, available on our website.
Eligible unused, unworn, and unopened merchandise may be returned within 30 days of delivery, subject to the conditions and exclusions described in that policy.
Please review the Return & Refund Policy before making a purchase.
HEMP-DERIVED & CBD PRODUCT DISCLAIMER
Certain products offered by GuapoDog may contain hemp-derived ingredients, including cannabidiol (CBD), where legally permitted.
Please note:
- These products are not intended to diagnose, treat, cure, or prevent any disease.
- The U.S. Food and Drug Administration (FDA) has not approved cannabis-derived products for use in animals.
- Product information is provided for general informational purposes and is not veterinary advice.
- Individual responses to products may vary, and no specific results are guaranteed.
- Product availability may be restricted by applicable federal, state, or local laws.
- All hemp-derived products contain less than 0.3% Delta-9 THC in compliance with the 2018 U.S. Farm Bill and are not for sale to persons under 21 years of age.
Consult your veterinarian before giving your pet any hemp-derived or CBD product, particularly if your pet has an existing health condition or takes medication.
NO VETERINARY OR MEDICAL ADVICE
Information presented on this website, including product descriptions, recommendations, and educational content, is provided for general informational purposes only.
Nothing on this website should be considered a substitute for professional veterinary advice, diagnosis, or treatment.
Always consult a licensed veterinarian regarding questions or concerns about your pet’s health, nutrition, or medical needs.
Follow product labels, manufacturer instructions, and applicable safety guidelines.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, GuapoDog LLC is not liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Products should be used according to their intended purpose, manufacturer instructions, and relevant safety precautions.
Nothing in these Terms & Conditions excludes or limits any rights, remedies, or liabilities that cannot legally be excluded or limited.
INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless GuapoDog LLC from third-party claims, damages, or reasonable expenses resulting from your unlawful use of our website or a violation of these Terms & Conditions.
THIRD-PARTY SERVICES
GuapoDog uses third-party service providers for website hosting, payment processing, shipping, marketing, and other business operations.
These providers may maintain their own terms, policies, and privacy practices.
GuapoDog remains responsible for its own obligations to customers, subject to applicable law.
INTELLECTUAL PROPERTY
GuapoDog’s original branding, logos, designs, photographs, written content, and other original materials are the property of GuapoDog LLC or are used with appropriate permission.
Third-party brands, trademarks, images, and product materials remain the property of their respective owners.
Website content may not be copied, reproduced, distributed, or used commercially without appropriate authorization, except as permitted by law.
CHANGES TO TERMS
We may update these Terms & Conditions as needed to reflect changes in our business, website, or applicable requirements.
Updates will be posted on this page and will apply as permitted by law.
GOVERNING LAW
To the extent permitted by applicable law, these Terms & Conditions are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.
CONTACT INFORMATION
GuapoDog LLC
11 Daly Lane
Snowmass Village, Colorado
Phone: 970-710-2583
Email: anna@guapodog.net
Website: www.guapodog.net